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WebMar 13, 2024 · Subtract the number of calls handled. Divide the result by the number of received calls. An ideal call abandon rate for companies is around 5-8%. The 2024 Talkdesk global contact center benchmarking report highlighted the impact of the pandemic on contact center operations. Globally, the abandonment rate reached 5.91%. WebNov 12, 2024 · GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual … cottage inn pizza saline michigan
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